Help & Support

The many ways we help customers

The Help & Support Hub

Visit our Help & Support Hub where you can search the Knowledgebase and find answers for your queries. If your incident can’t be resolved by searching the Knowledgebase, we encourage you to open an account and submit a support ticket. The Support Ticket System powered by Intellixis, assigns you a unique ticket number which you can use to track the progress and responses online.

Social Media

Social Media has change the way we communicate these days, and we utilize it in a professional and yet friendly fashion to help and support our customers. Find a growing amount of media rich resources related to the product and services we offer ... and here are a few icons!

Chat with us

For those who still prefers a now traditional way to communicate, we offer an unobtrusive and easy to use Chat Box which is visible in the lower right corner of some pages like this one you are on. This service is usually available during our business hours and also serves as a quick message service after hours. Give it a try and chose an avatar that better suit your style and personality.

Give us a call

This one just need a number and/or a QRcode.


Office Hours - EST
Mon - Fri 9am - 5pm
Sat Closed
Sun Closed

Send us an Email

Our support team is ready to help. Email us directly with the details of your question. Support is offered in English and Spanish. You should get a response within 24 hours.