Help & Support

The many ways we help customers

The Help & Support Hub

Visit our Help & Support Hub to search the Knowledgebase and find answers to your queries. If your incident can’t be resolved by searching the Knowledgebase, we encourage you to open an account and submit a support ticket. The Support Ticket System, powered by Intellixis, assigns you a unique ticket number which you can use to track the progress and responses online..

Social Media

Social Media has changed how we communicate these days, and we utilize it in a professional yet friendly fashion to help and support our customers. Find a growing amount of media-rich resources related to our product and services, and here are a few icons!

Chat with us

For those who still prefer a now traditional way to communicate, we offer a discreet and easy-to-use Chat Box, which is visible in the lower right corner of some pages like the one you are now. This service is usually available during our business hours and serves as a quick message service after hours. Give it a try and choose an avatar that suits your style and personality better.

Give us a call

This one just need a number and/or a QRcode.


Office Hours - EST
Mon - Fri 9am - 5pm
Sat Closed
Sun Closed

Send us an Email

Our support team is ready to help. Please email us directly with the details of your question. Support is offered in English and Spanish. You should get a response within 24 hours.